Ft. Pierce Office
Ft. Pierce Office
Community Transit
Treasure Coast Connector PLUS > Community Transit

COMMUNITY TRANSIT
(DEMAND RESPONSE)

An origin to destination system where passenger trips are generated by calls from passengers or their agent at least twenty-four (24) hours in advance, to the Transit Reservationists, who then schedule a vehicle to pick up the passenger. Reservations are accepted up to two weeks in advance.

The demand response system is for individuals who cannot access the fixed route service due to some disability. Eligibility for this system is required.

ELIGIBILE NEW RIDERS NEED TO REGISTER WITH COMMUNITY TRANSIT

Simply phone 464-RIDE (7433) in Ft. Pierce or 879-1BUS (1287) in Port St. Lucie and provide us with the following information.

Name, Address, and Telephone Number
Date of Birth and Social Security Number
Medicaid Number (Medicaid riders only)
Need for Special Assistance
Mobility Aides (Wheelchair, walker, etc.)
Emergency Contact Number

SCHEDULING TRANSPORTATION

Call 464-RIDE (7433) if you reside in the city of Ft. Pierce
Call 879-1BUS (1287) if you reside in the city of Port St. Lucie
Please verify your address and phone number
Give us the date, time, the address of your destination and a phone contact.
Inform us again of any special assistance you may require.

PICK UP AND DROP OFF INFORMATION

Please be ready at least sixty-minutes (60) before your scheduled appointment.
Watch for the bus. The driver will beep the horn for you to come out.
Have your Trip Fare ready.
When your appointment is concluded, it is your responsibility (or ask office staff) to phone 464-RIDE (7433) in Ft. Pierce or 879-1BUS (1287) in Port St. Lucie and let the office know you are ready. A bus will be dispatched to you as soon as possible.

CANCELLATION/NO SHOWS

If you need to cancel your reservation, whatever the reason, please make sure that you call the office and notify us at least two (2) hours in advance of the bus arriving at your home. Failure to do so results in a No-Show.

NO SHOW POLICY

All scheduled trips (reservations) must be cancelled at least two hours prior to the scheduled arrival of the bus. Failure to give adequate notice that a trip will not be taken constitutes misuse of the service and will be classified as a “no-show.” If a passenger incurs two (2) no-shows within a thirty (30) day period, the passenger’s transportation services with Community Transit may be affected as follows:

First violation: Warning Letter
Second violation: Five (5) day suspension
Third violation: Ten (10) day suspension
Fourth violation: Fifteen (15) day suspension
Fifth and subsequent violation: Twenty (20) day suspension

HOURS OF OPERATIONS

Routes 1, 2, 3, 4, 5 and 6 operate from 6am to 8pm Monday – Friday, Saturday from 8am to 12pm and 1pm to 4pm.

Route 7 operates from 7am to 6pm Monday – Friday only.

No service is provided on Sundays, New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving and Christmas.

COMMENTS, COMPLIMENTS OR COMPLAINTS

Please feel free to email us or call (772) 345-8229 (8 am – 5 pm)

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